Agency Banking

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Agency Banking

Extend financial services to underserved communities through a network of authorised agents — retail stores, post offices, telco outlets, and mobile agents. The platform manages agent onboarding, transaction processing, liquidity management, and compliance reporting for banks operating agent banking programmes across APAC.

Architecture Overview

Agency Banking Network Architecture

Click to expand. The diagram shows the principal bank, agent types, service catalogue, and the transaction flows connecting agents to core banking.

Agency BankingExtending financial services through agent networks — financial inclusion at scalePrincipal BankCore Banking SystemAgent NetworkRetail AgentShop / kioskMobile AgentField agentKiosk AgentSelf-serviceTelco AgentAirtime resellerExtended NetworkPost OfficeGovt networkMicro-branchMini bankPharmacyHealth paySchoolEdu paymentsCash In / OutDeposit & withdrawAccount OpeningDigital onboardingBill PaymentsUtility & govtRemittanceDomestic & cross-borderKYC / AMLBiometric IDOffline ModeReal-time ReconAgent Audit
Expand diagram

Platform Capabilities

What the Platform Delivers

Agent onboarding and KYC management
Cash deposit and withdrawal
Account opening at agent locations
Bill payment collection
Domestic and international remittance
Loan disbursement and repayment
Insurance premium collection
Agent liquidity and float management
Real-time agent transaction monitoring
Agent commission management
Regulatory reporting and compliance
Mobile agent app (iOS and Android)

Key Features

Built for APAC Requirements

Rapid Agent Deployment

Onboard agents digitally with automated KYC, device provisioning, and training materials — enabling rapid network expansion without branch infrastructure costs.

Liquidity Management

Real-time agent float monitoring with automated alerts and rebalancing workflows — ensuring agents always have sufficient liquidity to serve customers.

Full Service Catalogue

Enable agents to offer cash in/out, account opening, bill payments, remittance, loan disbursement, and insurance — making each agent a full-service banking outlet.

Regulatory Compliance

Built-in AML transaction monitoring, agent activity reporting, and regulatory filing support for APAC central bank agency banking frameworks.

Typical Use Cases

Who Uses This Platform

  • Banks extending reach into rural and peri-urban APAC communities
  • Microfinance institutions building agent collection networks
  • Telcos deploying mobile money agent networks
  • Remittance operators building domestic payout agent networks
  • Government agencies distributing social payments through agents

Get Started

Ready to Implement?

Proximo's specialists will scope the implementation, manage the vendor relationship, and deliver a production-ready system — configured for your APAC market.

Discuss Agency Banking